Passengerinfo

| Nantou Bus Station Contact Information

  • If the operating hours of our stations are adjusted, please adhere to the latest on-site announcements. We recommend calling the Head Office at (049)298-4031 in advance for inquiries, ensuring a smooth journey.
  • For information on how to reach the stations, please refer to the 🔗Nantou Bus Official Website
Station NameOperating Hours Contact NumberAddress/Notes   
Nantou Bus Head Office 

Mon-Fri 08:30-17:30 (Closed on holidays)

 (Lunch break 12:00-13:30)

(049)298-4031No. 18-1, Zhongzheng 4th Rd., Puli Township, Nantou County
Taichung Gancheng StationMon-Sun 6:00-21:30(04)222-56418 No. 35-8, Sec. 1, Shuangshi Rd., North Dist., Taichung City
HSR Taichung StationMon-Sun 07:30-18:00   
(Ticket exchange service until 17:30)		(04)360-18665 HSR Station Area, 1F, Exit 5, No. 8, Zhanqu 2nd Rd., Wuri Dist., Taichung City Service Counter
Caotun Service CenterMon-Sun 06:30-17:30   
(Break time 09:30-10:00, 12:00-14:00)		-In front of No. 238, Sec. 2, Taiping Rd., Caotun Township, Nantou County
Puli Transit StationMon-Sun 06:00-21:00(049)299-6147No. 338, Zhongzheng Rd., Puli Township (Next to KFC, shared with Kuo-Kuang Bus)
Sun Moon Lake StationMon-Sun 08:30-17:30   
(Lunch break 12:30-13:30)		(049)285-6879No. 163, Zhongshan Rd., Yuchi Township, Nantou County (Across from Sun Moon Lake Police Station)

 

 | Receipt/Proof of Purchase Application

  • Cash Purchase / Electronic Ticket (EasyCard, iPass) Usage
    • Please request a receipt from the station counter staff or the bus driver.
  • Paper Travel Package Purchase
    • Electronic invoices will be issued for paper package tickets purchased at the counter.
    • If you require a company invoice for expense reports, please proactively provide the Uniform Invoice Number.

 

| Lost and Found Inquiry

  • We currently assist with lost item inquiries via telephone. We recommend calling the Nantou Bus Head Office during business hours at (049) 2984031, or contacting the counter at the respective station.

 

| Complaints / Feedback Channels

  • If you have any suggestions, comments, or complaints regarding Nantou Bus services, please contact us through the channels below. We value every passenger's feedback and are committed to responding promptly and continuously improving service quality to provide a safer and more considerate travel experience.
  • Nantou Bus Head Office Phone:(049) 298-4031 
    Customer Service Email: ntbus.co@msa.hinet.net
  • Feedback Form: Please fill out the form with your comments or suggestions. We will reply and process it as soon as possible.